Novexia deploys voice agents on your existing phone number — answering every call, taking reservations, qualifying leads, 24/7. No missed call, no lost booking, no robotic phone tree.
One relay across WhatsApp and a dedicated voice number.
Always on. Replies in seconds. Books while you sleep.
Average share of missed calls converted to bookings.
From signed scope to live agent, end to end.
The average restaurant misses 30–40% of inbound calls during peak hours. The average SMB has no answer at all after 6pm. You're losing revenue in broad daylight — and you probably know it.
A caller who doesn't get through doesn't wait. They dial the next number on their list — and book there.
And they work 8 hours a day, five days a week. Your phones don't stop on evenings, weekends, and bank holidays.
"Press 1 for…" Most callers hang up within 60 seconds. The tech meant to help you is actively damaging your brand.
All of it connects to your existing line. No hardware, no new numbers to publish, no IT department needed.
We deploy an AI voice agent directly on your existing phone number. It picks up every call — reservations, inquiries, FAQs, routing — with the same warmth and precision every time. Dinner rush at 8pm on a Saturday? Answered. 2am? Answered.
We don't just answer calls — we make them. Targeted outbound campaigns to re-engage past clients, qualify leads, and follow up on bookings at scale.
Beyond voice: reservations, detailed inquiries, and trade-specific workflows over WhatsApp. Trades: customer sends a photo, agent returns an invoice automatically.
The moment
Saturday dinner service. Your team is buried. The phone rings nine times — three bookings, two inquiries, and four missed calls you'll never know about.
Novexia picks up every call. Takes the reservation, confirms the table, sends an SMS. Your team doesn't touch the phone until service is over.
The moment
You're on-site, hands dirty. A new customer calls. No answer. They move on. That was an €800 job that booked itself at your competitor.
Voice agent qualifies the lead, captures contact details, schedules a callback. WhatsApp handles photo-to-invoice for quotes on the spot. You stay on the job.
The moment
Sunday afternoon. You're closed. Six calls came in between noon and 5pm. Nobody left a voicemail. Monday morning, you have no idea who called or why.
Every after-hours call gets a real conversation, not a voicemail prompt. Bookings land directly in your calendar. Leads get followed up automatically.
From your first call with us to your first answered call from a customer. Four steps, no IT team required.
20 minutes on your call patterns, busiest hours, what customers ask most, and what tone fits your brand.
Day 1We configure the agent with your business logic, menu, availability, and edge cases. Voice cloning handled here if you want it.
Days 2–7We route the agent to your number and run live call tests with you. You hear exactly what your customers will hear. Adjustments happen fast.
Days 8–12The relay is live. Every call answered. We monitor performance and keep the agent tuned — ongoing, not set-and-forget.
Day 14 →