Bordeaux runs on a rhythm all its own. Wine-tourism visitors arrive year-round for château tours and tastings, the restaurant scene keeps expanding from Saint-Pierre to the Chartrons and Bassins à flot, and Friday and Saturday nights turn every dining room, bar and salon into a wall of ringing phones. When you and your team are heads-down serving guests, the calls you can't pick up are bookings, quotes and questions that simply walk to the business next door.
Novexia gives your Bordeaux business a voice that never misses. Sofia answers on your existing number, holds a real conversation in French or English, takes the full booking or enquiry, and saves every call to a back-office portal you own, searchable, exportable and yours to keep.
Every call answered, day and night
Fluent French & English for visitors
Typically live on your number
Works on your existing Bordeaux line
The Bordeaux calls you never hear
In Bordeaux, demand comes in waves. A tasting group calls to book a table for eight the moment a château tour wraps up; a couple in from the UK tries your restaurant while your host is running the pass; a regular rings your salon on a packed Saturday afternoon. Each of those calls lands during exactly the hour you're least able to answer it.
A missed call rarely leaves a message. It rings out, and the caller books the place down the quai instead. Over a busy weekend, a handful of unanswered calls is a table of covers or a full day's appointments lost, not to a competitor's better service, but simply because nobody could reach the phone.
Built for Bordeaux trades
Sofia adapts to how your business actually takes calls, whatever the trade. She fields a full booking with covers, time and any allergy note for a restaurant, slots an appointment for a salon or clinic, quotes availability for a hotel room, and captures the make, model and problem for a garage or an artisan callout, all in a natural conversation, not a press-1 menu.
- Restaurants & wine bars, bookings, covers and special requests captured during the weekend rush
- Salons & beauty, appointments booked while your hands are busy with a client
- Clinics & practices, every patient call answered, triaged and logged
- Hotels & guest houses, room enquiries and reservations handled around the clock
- Garages & artisans, job details and callouts captured without stepping off the work
Your existing Bordeaux number, in French and English
There's nothing to migrate. Sofia works on the number you already advertise, no new line, no porting, no hardware to install. Callers dial the same 05 number they always have; it simply gets answered every time.
Because Bordeaux draws so many international visitors, Sofia speaks fluent French and English and switches to match the caller. A tasting tourist gets clear English; a local gets natural, native French, the same warm greeting either way, with your name and your details.
Live in under 14 days
Getting started is quick. We learn your menu, your hours, your booking rules and the questions your Bordeaux customers actually ask, then Sofia is live on your number, typically in under 14 days. If you'd like, she can even answer in the owner's or host's own cloned voice, so regulars hear a familiar welcome.
A portal you own
Every call and every booking lands in a back-office portal that belongs to your business. Search the day's enquiries, see who called and what they wanted, and export the lot to CSV or pull it through the API whenever you need it. Your data is yours to export or delete, no lock-in. A data-processing agreement can be signed, and beyond WhatsApp automation for campaigns and two-way booking, the whole record of your Bordeaux customer calls stays under your control.